Refund Policy

Last updated: March 7, 2026

1. Overview

This policy describes how refunds and cancellations are handled for paid PVS services. We aim to keep billing terms clear and transparent.

2. Free Plan

The starter plan is free of charge. No payment is required and no refund process applies to free usage.

3. Paid Subscriptions

When paid plans are active, refund terms shown at purchase apply. Unless stated otherwise, charges are non-refundable after any initial grace period.

4. How to Request a Refund

To request a refund, contact support with your account email, subscription details, and reason for the request. Eligible requests are reviewed within a reasonable business window.

5. Non-Refundable Cases

Refunds may not apply for abuse, Terms of Service violations, or requests submitted outside the applicable refund window.

6. Cancellation

You can cancel from account settings. Cancellation takes effect at the end of the current billing cycle unless your plan terms state otherwise.

7. Contact

For billing and refund support, please contact us through the official support channels listed in the platform.